Returns & Cancellations Policy
Sales are final with no refunds. A £90 surcharge applies for all colour exchanges. Items must be returned in a sealed bag; buyers cover shipping plus the £90 fee. Please allow 3–5 weeks for the replacement to be processed.
Returns & Refunds
No refunds. £90 return fee to change the colour. 3–5 week wait.
Cancellations
Every order is final once placed; we accept no voiding.
Exchanges
We hold no responsibility for complications resulting from poor installation, coloring, cutting, or secondary care once items are handled. Our NO REFUND policy remains absolute. By placing an order, you acknowledge and agree to these specific terms and conditions.
Shipping & Delivery Policy
At Hairextensionsbyaimee, we are committed to delivering premium quality directly to you. All orders are dispatched from our UK facility, allowing us to maintain high standards of quality control. We are proud to offer free shipping to our customers worldwide, ensuring your extensions reach you wherever you are at no extra cost. The typical delivery timeframe is 10–20 business days from the date of dispatch. Please be aware that while shipping is complimentary, the recipient is responsible for any regional customs duties or taxes. You will receive a tracking number via email as soon as your order ships to follow its progress. We truly appreciate your choice in Hairextensionsbyaimee for your beauty needs.
Privacy Policy
At Hairextensionsbyaimee, we are committed to safeguarding the privacy of our website visitors. Based in St Helens, United Kingdom, we collect and process data to improve your experience and fulfill beauty orders efficiently. This document outlines our data management practices and how we protect your personal information on our digital platform. For any specific queries regarding our privacy protocols or to discuss how we handle your information, please contact our team at hairextensionsbyaimee@gmail.com. This policy applies exclusively to our online portal and the data gathered through this website, excluding any offline interactions or external communication channels used by our business.
Engagement with our website signifies your full agreement to our Privacy Policy and its associated terms and conditions. We provide clear context at every stage of data collection to explain why specific information is necessary. When you register an account or contact us, we may require details such as your full name, shipping address, business name, and contact numbers. Support is available through hairextensionsbyaimee@gmail.com, via WhatsApp at +44 7451 253338, or across our social channels @hairextensionsbyaimee on TikTok and Instagram. Your messages and attachments are treated with professional confidentiality to satisfy both service needs and data protection requirements.
Terms & Conditions
Welcome to Hairextensionsbyaimee. These terms and conditions establish the legal framework for using our website and purchasing our products. Upon entering this site, you acknowledge and accept these regulations in full. We require all customers to be 18 years of age or older, or to have verified parental consent prior to placing any orders for hair extensions. If any part of these terms is unacceptable to you, we request that you discontinue using Hairextensionsbyaimee immediately. Within these documents, the terms 'Client', 'You', and 'Your' refer to the individual accessing the site and adhering to the guidelines set forth by our company.
Our site utilizes cookies to enhance user experience and facilitate specific website features. By using Hairextensionsbyaimee, you consent to our use of cookies in line with our privacy guidelines. These tools help us remember your preferences and streamline your visit. Some of our promotional partners may also employ cookies on our platform. Hairextensionsbyaimee and its licensors retain full ownership of all intellectual property on this site. All rights are reserved, and you may only use this content for personal purposes within the limits defined here.
Hair Extensions Care Instructions
• Brushing: Always use a specialized extension brush or wide-tooth comb. Start from the ends and work your way up gently to avoid tension.
• Washing: Use sulfate-free and paraben-free products. Wash hair in a downward motion and avoid scrubbing the bonds or tracks.
• Hydration: Apply conditioner from the mid-lengths to the ends, avoiding the root area to prevent slippage.
• Drying: Gently pat hair with a towel; do not rub. Blow-dry the root area thoroughly on a cool setting while leaving the lengths to air dry or dry naturally with heat protection.
• Sleeping: Never sleep with wet hair. We recommend braiding your hair or putting it in a low ponytail before bed.
• Activity: When swimming, wear a cap or keep hair out of salt/chlorine water, and wash immediately afterward with fresh water.
Last updated: August 2026